We look forward to hearing from you!


Whether you’re an existing client, future client or just want to know a little more about us, we’d love to connect. You can communicate with us by filling out this form, connecting through social media, or contacting us directly at Sales: 866.437.4572
| Support: 800.500.8614 or info@idssite.com.

  • Corporate Headquarters


  • 3511 West Commercial Boulevard
  • Fort Lauderdale, Florida 33309
  • Phone: 954.484.0969
  • Fax: 954.484.8491

Technical Support

800.500.8614 – Option 1 

Live customer support is available between the hours of 7:00 AM to 5:00 PM Eastern Time (ET), Monday through Friday. While our goal is to respond to every support request immediately, we will respond to your inquiry within one hour in the event that a support representative is unavailable. Please be aware that support requests received after 5:00 PM ET will be followed up at the start of the next business day. Premium service, including 24/7 coverage, is available.


Our support team is accessible via online portal. Access to the password-protected support site is available to customers at all times and includes our knowledge base of questions and answers, product user manuals and an e-mail interface for support requests.