Transcription is one of the most underrated and time-intensive components of the healthcare provider’s business, yet ask those that rely on it and they will tell you that it’s essential. Despite this fact, many users have come to see a marketplace with little differentiation and interoperability. Until now.
IDS Transcription Services go beyond quality transcription to provide unrivaled integration, scalability, compliance and security. We are differentiated by a powerful suite of tools that combine online capabilities with unique features, such as:
Online patient charts
Rules-based auto printing and faxing
Laboratory interface
Integrated document scanning
The centerpiece of our transcription services is AbbaDox, a Web-based document and workflow management solution which provides enhanced distribution and collaboration, and enables truly paperless processes.
IDS Transcription Services bring together comprehensive document distribution features, uncompromising data security and seamless integration with your existing workflows.
Special Features
Content Life-Cycle Management: From audio capture and text conversion to report revisions, approvals and document archiving, AbbaDox provides complete oversight throughout the transcription life cycle
Intuitive Interface: Users can quickly identify key functions, accelerating the learning curve and enabling rapid enterprise-wide deployment
Unrivaled Accountability and Compliance: Detailed audit logs record every action related to a transcription. Permissions-based security dictates access rights, providing clear accountability and compliance with the strictest regulations
Powerful Search Architecture: Locating a document with AbbaDox is easy, with detailed search algorithms featuring 14 primary categories and over 30 different search variables
Workflow Management: Immediately locate and provide input on dictation-transcriptions regardless of their status or current workflow stage
Integration with Third-Party Software: As the system’s creators, we are able to interface with your existing software systems, making it possible for you to easily pass information to and from AbbaDox
AbbaDox is a full-featured document management system employing a number of dissemination and collaboration methods for working with peers.
Route and Share
Automated Document Faxing: Fax documents automatically or manually based on pre-determined conditions, such as signed reports or a specific workflow stage. Track sent faxes for any period, recipient or status
Automatic Forwarding: Automatically fax or e-mail documents to a pre-determined list of recipients upon digital signature or approval of a transcription
Instant Document Sharing: Securely share any number of files without compromising document integrity using our secure QuickView feature
Share Complete Files and Folders: Share entire patient charts or individual documents with anyone
Communicate and Delegate
Make Notations: Attach internal notations to any document without disturbing its contents or progress
Inter-Office Forwarding: Distribute files instantly throughout the organization while maintaining administrative oversight. Pre-set permissions restrict access to specific documents on a user level
Auto-Printing: Automatically print documents to any printer on the network using our QuickPrint client application. Schedule documents to print day or night, according to status, user or any of a number of additional criteria
IDS Transcription Services provide a secure infrastructure ensuring internal accountability and strict compliance with government regulations such as HIPAA and Sarbanes-Oxley.
Our systems employ comprehensive auditing technologies allowing users to track every action associated with a document. Whether viewing and printing a document or distributing it to a referring physician, our auditing system records the who, where and when of every file.
Detailed Audit Logs: Review every action related to a transcription, scanned document or lab result from the moment it’s created or uploaded. The logs identify the user, activity performed, time of the action, IP address of the computer used, and more
User Permissions: Permissions-based security dictates access rights, providing clear accountability and compliance
Secured Servers: IDS servers are hosted in at the NAP of the Americas, one of the world’s most secure network access points. The facility is built to withstand natural disasters and is fortified with redundancies in power, environmental controls, connectivity and physical security
