ScanDox
Automated Document Imaging Unlike Anything Else
Q: Are all of my scanned pages grouped into one document?
A: Only if you want them to be. ScanDox can either allow you to select which pages belong in each file or the business rules can be set to separate the pages automatically.
Q: Which scanners will work with ScanDox?
A: ScanDox requires that you use a scanner with TWAIN drivers. Whether it's a desktop scanner, such as the Avision 220 C2, or a large copier/scanner, such as the Canon ImageRunner 105, is up to you.
Q: Since ScanDox is a software, does that mean only the person whose computer it's installed on can use it?
A: No. Though the software is installed on specific machines, each authorized user is provided with their own unique login. The login information dictates which scanning rules are available to each user.
Q: Can ScanDox index my files prior to routing them to the IDS VLibrary?
A: Yes. ScanDox will communicate with the IDS VLibrary to identify the index fields available in each folder on the system, and then provide you with an interface that will allow you to index your files prior to ScanDox routing them to the archival and retrieval system.
Q: How many business rules can I have associated with my login?
A: That depends on how many business rules are requested at the time of purchase. For example, if your company were to have 20 business rules included with the system, you could have between 1 and 20 rules associated with your login.
Q: What is a business rule?
A: IDS has developed a way to automate as much of the scanning process as possible by grouping together a number of individual commands into a single action. The business rule represents the joining of these various commands into one clickable button, and includes everything from communicating with the scanner to preset the imaging specifications (paper size, targeted resolution, file format, etc.) to post-scanning options such as indexing, OCR and bar coding recognition to determining the file's final routing location (document management system, local hard drive, e-mail, fax, etc.)
Q: Is it possible to automate the entire scanning process or will I always have to do something manually?
A: Business rules can be created that will automate the entire scanning process, but often times you're better off with a small amount of manual intervention. For example, when batch-scanning a variety of documents or forms you may not want the files to be routed to the same folder. The best way to route your scanned documents may be to explicitly identify each file's final locations, which only can be done manually.
Q: Can I make my own business rules?
A: Yes. Initially, IDS will help you build your business rules to help ensure of a smooth implementation. After that, you can build your own rules using our Rules Manager or, if you're on a support contract, you can continue to have IDS help build and change your rules for you. Contact us Contact Us 3511 West Commercial Blvd. Ft. Lauderdale, FL 33309 USA Phone toll free: 877-500-8614 In South Florida: 954-484-0969