Referral Manager
Unprecedented Turnaround Time Reporting
Rapid turnaround times are essential for any healthcare provider. This is particularly true for specialists whose revenues are dependent upon referrals. The better an organization can analyze and understand its performance at each stage of the report creation process, the better it can manage its volume and service referring physicians.
To this end, the Referral Marketing Manager generates reports that are unmatched by any other management applications. Because it is integrated with IDS Transcriptions Services and Voice2Dox, the Referral Marketing Manager is able to produce workflow-oriented reports and analyze essential data, such as the time between procedure completion and the start of report dictation.
The resulting reports provide managers and staff with a clear account of the organization’s performance, and help identify stages of the daily workflow where improvements are needed.
Facts About TAT Reporting
- Generates multiple types of turnaround time charts
- Dictation-In: Time between the end of a procedure and the start of a dictation
- Transcription: Time between the receipt of a dictation and report transcription
- Sign-Off: Time between report completion and doctor to sign-off
- Total TAT: Total reporting turnaround time, from the end of the procedure to report sign-off and auto-distribution to referrings
- Reports can be broken down based on a number of variables, including:
- Dictating physician
- Referring physician
- Date range
- Worktypes
- Locations
- Turnaround time charting can be set to include or exclude rejected, addendum or structured reports