STREAMLINE THE REFERRAL PROCESS WITH A PHYSICIAN PORTAL
FINAL REPORTS AND IMAGES ALL IN ONE
DICOM and Image Sharing
EHR and CPOE Integration
Shared Workflow Processes
Appointment Request Interface
Payer Eligibility Verification
Test or Study Ordering
Bar-coded Intake Forms
Advanced Search Filtering
Patient Educational Materials
A High-Performance Physician Portal Helps Support the Referral Process With:
Easy Access to Reports and Images. Provide referring physicians online access to their patients’ images and reports for greater convenience.
Online appointment requests. Enable your referrers to send appointment requests before patients leave the office to help ensure recommended care compliance.
Electronic exam ordering. Online exam ordering is a convenience for both referring physicians and patients and also helps ensure patient follow through and easy access to common procedural codes.
Insurance verification. Verify patient coverage prior to the patient visit, saving complications and time for all involved.
Patient educational material. Provide referrers with a selection of printable patient educational materials for common procedures to explain upcoming exams and provide reassurance.
Pre-exam instructions. Provide instructions, such as required fasting and special diets, medication avoidance and tips.
Driving directions. Help patients meet their appointment times with reminders and driving directions.
Web Chat. A web chat feature is convenient so referring practice staff can have any questions answered quickly.
Referral Marketing CRM
AbbaDox CRM empowers healthcare providers to take command of their referral marketing initiatives. It’s a management tool designed to provide referral-based multispecialty practices detailed oversight of their referral sources and interactions with referring physicians.
Our real-time analytics and reporting tools give you the knowledge you need to assess and adjust your physician referral marketing strategies, making sure each marketing dollar is well spent. You’ll be able to better manage the marketing team’s activities and evaluate individual and overall program performance.
AbbaDox CRM presents information in a more useful way, helping you to organize contacts, manage daily sales activities, and identify referral trends. . . all in real time.
REFERRAL PRODUCTIVITY MANAGEMENT
Understanding where your business is coming from and being able to quickly identify trends that affect your bottom line is crucial for a successful practice.
AbbaDox CRM blends contact management functionality with a physician referral marketing analysis engine to provide a comprehensive management tool for identifying the volume and source of your referral studies.
In addition to the productivity reporting, AbbaDox CRM includes a customer relationship management (CRM) system to help marketers and administrators manage their interactions with current and prospective referring physicians.
SUMMARY OF CORE COMPONENTS
AbbaDox CRM has six primary, integrated components.
Contact Manager: A customer relationship management (CRM) module for managing contact information and communications with current and prospective referrers.
Reporting: AbbaDox CRM generates real-time reports and graphs detailing referral patterns along with operational reports for measuring marketing productivity and effectiveness.
Scheduling: The scheduler allows marketers to manage their calls and in-person visits. Administrators can monitor efforts to be sure follow-up is complete and consistent.
Expense Tracking: To help maintain compliance with government regulations like Stark Law, the system provides an expense tracking module to record expenses and receipts.
Mapping: Users can map sales routes, prospect locations and referral accounts. Mapping provides an excellent way to identify referral clusters and target untapped geographic regions.
Mobile Application: AbbaDox CRM has a smartphone companion – the Mobile CRM – that is compatible with iPhone, Android, and Windows mobile devices.