interoperability

The Customer Comes First

. . . Practicing Medicine with a Retailer’s Mindset – Part II   The rules of medicine have changed.  To remain successful, physicians must be concerned with not only quality-of-care but also the quality of the referrer and patient experience. Consider these strategies for leveraging technology to deliver an extra measure of customer service to…

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patient health record systems

The Customer Comes First

. . . Practicing Medicine with a Retailer’s Mindset – Part I The rules of medicine have changed.  To remain successful today, physicians must consider not only all-important quality-of-care but also the quality of the referrer and patient experience. For many, that’s a new mindset and an added challenge in an already difficult environment. Physicians…

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healthcare technology IDS

Tales from the Trenches

Real Life Stories of the Triumphs and Tribulations of Healthcare IT in Practice   For Fast ROI, Think Speech Recognition   In today’s challenging healthcare environment, cost-cutting is a way of life.  New efficiencies enabled by healthcare IT can have a big impact on achieving this goal—but often return on investment (ROI) takes time.   However,…

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Imaging IT Forecast: Sunny Skies with Clouds Ahead

However you feel about healthcare reform, one thing is certain—when it comes to IT, the forecast is clouds ahead. In today’s demanding environment, the benefits of cloud technology significantly outshine those of a traditional client/server systems for almost any hospital or physician practice, particularly in medical imaging. If you have not looked skyward, it’s high…

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Radiology Referral Marketing in the Age of Reform

Given today’s changing healthcare environment, imaging centers must be more aggressive than ever in maintaining their current referral base, while at the same time growing the current referral base.  In other words, effective customer relationship management (CRM) never has been more important. Many may know that they have a powerful marketing tool at hand in…

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A View from the Cloud

Welcome to the IDS blog, designed as a forum for an ongoing conversation about trends, issues and solutions for all aspects of clinical workflow. It should be interesting – and maybe even profitable. After all, IDS is known for brainstorming with clients and prospects to forge new avenues and create unique technology applications that help…

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