- 3511 West Commercial Boulevard
- Fort Lauderdale, Florida 33309
- Phone: 954.484.0969
- Fax: 954.484.8491
Live customer support is available between the hours of 7:00 AM to 5:00 PM Eastern Time (ET), Monday through Friday. While our goal is to respond to every support request immediately, we will respond to your inquiry within one hour in the event that a support representative is unavailable. Please be aware that support requests received after 5:00 PM ET will be followed up at the start of the next business day. Premium service, including 24/7 coverage, is available.
Our support team is accessible via online portal. Access to the password-protected support site is available to customers at all times and includes our knowledge base of questions and answers, product user manuals and an e-mail interface for support requests.