Healthcare is notorious for being paper-intensive. From reports to encounter forms and worksheets, paper documents continue to accumulate daily. Let’s face it: paper will always exist in the business world. So finding a way to efficiently manage various documents is critical to a provider’s long-term success.
Enter AbbaDox, our premier document and workflow management solution, providing secure archiving and powerful distribution and collaboration tools for addressing all forms of structured and unstructured patient data.
AbbaDox is a web-based solution that ensures 24-hour access to your critical healthcare information. As a single point of reference for patient care, AbbaDox is:
With AbbaDox, medical facilities benefit from the ability to:
View Patient Charts Online – The patient chart is the most recognizable filing system in healthcare, which is why AbbaDox features a customizable electronic interface that mimics the tabbed structure of your physical files.
Overall, clients experience a significant reduction of office paper and time dedicated to pulling/re-filing records. Plus, AbbaDox has the ability to display all documentation maintained in patients’ records, from scanned pages to transcriptions and administrative forms.
Track Workflow Status – AbbaDox provides a clear indication of your reports’ workflow status, broken down into four categories: Open Dictations; Waiting for Review; Waiting for Signature; and Signed Documents.
Electronically Sign Reports – Providers can apply their electronic signature to reports through a digital notatation or by placing a superimposed a copy of their actual signature onto the document.
Create Work Orders – New work orders can be created on the fly and directly entered into the transcription workflow queue through AbbaDox’s work order window.
Immediately Locate Any Document or Patient – Our built-in search engine can locate records based on over 30 different search variables.
Securely Distribute – AbbaDox can facilitate the secure distribution of individual or batches of documents via fax, e-mail or forwarding within the system, all without jeopardizing data integrity or the security of a patient’s PHI.
Automatic Notifications – Dictators can be immediately notified via SMS message or e-mail of completed STAT jobs, or receive daily summaries of the total number of reports that are in the Waiting for Review or Waiting for Signature workflow status bins.
Download Lab Results – IDS interfaces with two of the largest labs in the United States, Quest Diagnostics® and LabCorp®, to immediately download test results, enabling instant viewing and printing of lab reports.
Track Document Access All documents have an associated audit log that tracks every action related to the file, including viewing, printing and faxing. The audit logs record the person’s name, a time stamp, the computer’s IP address, and – if a document is distributed – the fax number or e-mail address of the recipient.
Integrate With Third-Party Software – Easily pass information between AbbaDox and your existing software systems using a variety of interfaces, such as HL7 and XML formats.
Fits Within Existing Workflow Methodologies -- AbbaDox is customized to work within existing workflow systems, plus the modular approach allows the healthcare provider to choose from a menu of functions in terms of what’s needed for their own programs. The result is a minimal learning curve.
Strict Compliance with Government Regulations -- As a centralized repository for confidential patient information, the AbbaDox infrastructure was specifically designed for compliance with HIPAA and Sarbanes-Oxley. Among the safeguards in place are:
- Unique user logins – Restricts access to records and features based on a person’s user-level settings
- Integrity controls for electronically-transmitted PHI – AbbaDox utilizes 128-bit SSL encryption to protect all data
- Physical safeguards – IDS maintains our primary servers at the NAP of the Americas (link), one of the world’s most secure network access points. The facility is fortified with redundancies in power, environmental controls, connectivity and physical security. We also maintain secondary servers at a separate location, and perform data backups hourly
- Preventing PHI from being altered or destroyed – AbbaDox greatly restricts any user’s ability to delete a document from the system or reopen a previously signed report
Extensive Security Protocols – Ensuring the privacy of patient information is paramount and why we’ve designed multiple layers of security into the application, including the option to establish specific security settings and audit logs.
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